At TOGO VAPE, we prioritize quick, safe, and transparent delivery for every order placed in Canada. Here’s how we manage shipping from our local warehouse to your door.
1. Order Processing
All purchases are processed within 1 to 3 business days. Once your order is confirmed, you’ll receive an email with your order details and tracking information.
2. Shipping Methods & Delivery Time
We ship exclusively within Canada using trusted carriers like UPS, GLS, and Canada Post. Most packages leave our Canadian warehouse within 48 hours. If any delay occurs due to unforeseen circumstances, we will reach out immediately with updates.
3. Taxes & Import Guidelines
A 25% federal sales tax applies to all orders regardless of province. This is calculated at checkout or during customs processing if applicable.
Please note:
Canadian regulations limit individuals to importing up to 14 days’ worth of nicotine pouches, with a maximum of 4 mg nicotine per pouch. The total allowed quantity varies depending on how many pouches are in each can.
4. PO Box Shipping
We do deliver to PO Box addresses using Canada Post. Simply enter your PO Box during checkout.
5. Order Tracking & Support
Once shipped, tracking information will be provided. If you experience delays, especially due to customs, please contact UPS Canada for the latest shipment status or reach out to our customer service.